Refund policy

 

Returns - Our Guarantee

Acquiring any item without the benefit of an inspection implies a responsibility by the vendor to accurately and fully describe it. We seek to do just that, whilst also bringing to each item and its description a rather more personal and subjective commentary based on experience, appreciation and research.

We are sure that you will be delighted with your purchase. Nonetheless, to ensure you have complete peace of mind, we offer a 14 day money back guarantee.

The purchased item may be returned, in its original condition, within fourteen days from receipt. Return carriage costs are the responsibility of the buyer. For larger pieces requiring a specialist courier service, we will arrange your return for you with the cost being deducted from the refund (this cost will never exceed the original charge paid).

We ask that a trackable signature method of shipping is used for the return of smaller items as we cannot be held responsible for items lost in transit.

Please do contact us to discuss a possible return before despatch.

Finally, we are always available to discuss items and answer any questions.